Welcome to Velasco Auto Care Center
We are inspired to serve and are committed to delivering excellence and quality service to auto care. We know that handling quick oil changes, tire issues, unexpected check engine lights, mechanical repairs and state inspections can be a hassle, so we´ve made auto care services easier and more convenient. See for yourself how we´re Velasco Auto Care Center TM. We do things The Velasco Auto Care Center. This means Velasco Auto Care Center is committed to building trust through transparency. Our team will always educate you on your car’s health and offer straightforward solutions and pricing, so you can make the right decision for you and your family. We know how important your car is to you, so we make it easy to schedule and complete all your repair and maintenance services in one place.
Our Commitment
We actively encourage our customers to provide feedback on how we are doing
against our stated Vision and Mission.
We pursue a business ethic of continuous improvement and whilst we recognize
that we will not always get everything right for all our customers, we rely on a close
and honest relationship to ensure that we have the very best opportunity to provide
an exceptional experience every time.
To help us to improve our service to you, please contact us
at admin@velascoautocaredowneyca.com and wherever you are in the world, we
will get back to you within 24 hours
Our Mission
➡️ The current mission of Velasco Auto Care Center is to provide the Southeast Los Angeles County, California community with quality automotive repair services by a team of elite auto repair specialists that are dedicated to the complete satisfaction of each and every member of the community that brings their vehicle to our shop for auto repair service
Our Vision
➡️The vision of Velasco Auto Care Center is to provide with memorable and
exceptional customer service by utilizing advanced communication techniques
and continually training employees to make genuine recommendations and
perform effective repairs
Our Values
✔️Hiring a team that maintains high ethical standards, that is well trained and
dedicated to a continued goal of 100% customer satisfaction
✔️Ongoing education and training to our staff
✔️ Maintaining an up-to-date vehicle database
✔️ Purchasing and maintaining the up-to-date automotive equipment available
✔️ Keeping an environmentally responsible shop
✔️Ensuring a clean and safe work environment
✔️ Constantly performing evaluations of our organization’s goals and
establishing new goals for the overall quality of our company, staff, and the
community
Velasco Auto Care Center
We love what we do....
